Technical advice for inquiries
FuG Elektronik GmbH is known for its close contact with customers or users of high-precision, unipolar or bipolar power supplies in the run-up to an offer, in order to jointly find the optimum solution for the respective problem. The new M-Power-Line product line already covers a large part of the power supply needs of our customers. In addition, however, a variety of variations and customer-specific modifications are possible due to the modular design, which the customer creates and discusses together with the technical sales department of FuG Elektronik.
Technical after-sales service
Even after the purchase, we focus on customer service. The FuG Elektronik sales team is ready to answer any technical questions you may have about the power supply units we purchase, or to make contact with one of our experts if the problems require in-depth specialist knowledge. FuG Elektronik offers the best possible service for all sold power supplies for life and worldwide in order to maintain them either in the factory or on site at the customer in an operational condition or to restore them to operational readiness quickly if necessary.
Calibration of power supplies
The reliable FuG power supplies are characterized by a long runtime without recalibration. On request, the data integrity can be confirmed by the FuG calibration service with factory certificate. If required, FuG Elektronik also carries out regular recalibrations of power supplies.
factory acceptance testing
All power supplies from FuG Elektronik undergo extensive functional tests and trials before delivery. The Factory Acceptance Test for customer-specific power supplies is carried out according to the customer’s specifications. If desired, a representative of the customer can be present at the factory acceptance test and convince himself of the quality and properties of the product or influence the test procedure.
Repair and maintenance service at the FuG site
FuG Elektronik has a test laboratory equipped with measuring and testing equipment of the highest precision and quality as well as the best conditions for repairs and service on the power supply units. Therefore, the maintenance and service of the products in-house is the optimal way to guarantee the longest possible service life with a good reliability quality of the power supplies. An experienced service team is ready to carry out these tasks quickly and to the highest quality standards, so that the power supplies sent in are available to the customer as soon as possible.
Worldwide maintenance service at the customer's site
Especially for customized power supplies FuG Elektronik offers maintenance contracts in order to maintain the units worldwide at the respective place of use. Preventive maintenance prevents expensive device failures. In the unlikely event that such a device no longer functions despite successful maintenance, our rapid response team is on the spot to restore the operational capability of the power supply unit worldwide at the respective location within the shortest possible time.